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EXCHANGE & REFUND: Please note we do not offer any refund on sample sale purchases made online or in store. Our sample gowns have been heavily reduced to make up for any wear and tear. Please choose carefully ordering your sample sale item as you cannot return it for an exchange or a refund.
We recommend all our gowns be professionally dry-cleaned, with dry-cleaning instructions included with each gown. Store your gown in the garment bag provided in a dry, cool place, away from direct sunlight.
Store your accessories in tissue and packaging provided in a dry, cool place, away from direct sunlight.
All sizes displayed are standard USA sizes. Hem length from hollow to hem is 152.40cm / 60 inches. Please keep this in mind based on your height and the height of your wedding shoes.
All items purchased online can be delivered nationally in Australia, with International Shipping available on request. Please email [email protected] for International Shipping enquiries. Australian shipping is within 2-3 working days from the receipt of the payment. Orders are not shipped on weekends or public holidays. Once your shipment has been processed you will be provided with a tracking number. Goods are your responsibility from the time we deliver them to the address you gave us.