I had an excellent experience with The Sposa Group Melbourne. I'd been to 4 dress appointments prior to this and hadn't found my dream dress. Marianna really helped me to narrow down what I wanted, and in the end she was the one who picked out my dress for me to try on. She has a very good eye because we all instantly loved it, and I made a deposit that same appointment. She never tried to upsell us, rather we all felt her genuine desire to help. In fact, the dress she picked out was one of the cheapest I had tried on.Throughout my appointment I felt totally at ease and comfortable. Marianna and the rest of the Sposa Group staff were super friendly, and I never felt judged or out of place.At the end of the appointment, once I'd purchased my dress, they took a photo of my family/friend and I in front of their decorative feature wall, so we can keep the memory of the day I found my dress. It was just another little detail that made the day that much more special, and I'm very grateful to have those photos.
Sarah Meldrum
1713701707
Unbelievable !! Firstly we had the amazing Jas, she was extremely attentive, knowledgable, caring, comfortable to speak to and asked questions along the way to ensure I found "the" dress. If you want that classic bridal experience that you see in the movies and "say yes to the dress Atlanta" this is the place for you! The range is amazing, there are so many different styles, designs and brands. Not once did I feel rushed or pushed into making a decision. Even though we had Jas as our person stylist all the other woman we interacted with were extremely polite, lovely and approachable.I attended another boutique that was very small, barely had a range and felt like I was on display to the other brides and the public (in the window), my experience at the Sposa Group was the opposite. It was private as the dressing rooms are towards the back, there are boards in the window as backdrops for the mannequins so you can't see in and there are racks upon racks of beautiful dresses!This is a must if you are searching for your wedding dress! You will not be disappointed !! And yes, I found my dress here!
Liana Giacon
1713340750
The best experience I had shopping wedding dresses! I was assisted by Jas and Marianna- both were extremely professional, warm and knew their stock inside and out (including possible customisation). I loved that they provided recommendations and were able to read me very well and provide clarity during what can be a confusing process. They helped me build my dream dress! The shop is also so lovely, clean and light filled with so much choice (including affordability) without being too overwhelming.(Only negative I’d say is I don’t love that Saturday appointments are more expensive as it’s a little unfair to people who work full time)
Mary Ensabella
1713077640
I had a great experience finding my wedding dress, thanks Marianna!
Elizabeth Phua
1710932297
Management made mistakes, blamed me for it, and subsequently... I had to pay for their mistake, both in my time and cost!....I was in between dress sizes and I was paying extra for a corset/lace up back. Management insisted I get a dress a size up, even through I mentioned that the smaller size would more appropriate due to the corset. Once I received the dress, it didn't fit me as expected (in fact was hanging off me). Although I trust management's recommendations, I was made to feel blamed for this incident and management failed to take any accountability for their role in the decision making. I was left to pay extra alterations costs due to their recommendation to get the bigger size, on top of the cost I initially paid for the lace up back.Additionally, I didn't received a follow up to book my alterations appointment, which I was told they were going to contact me to organise. When I did called to book the appointment, management proceeded to place the blame on me that I hadn't already booked this appointment and didn't take accountability for the delay and their mistake. As a result, my alterations appointment was 4 weeks after their suggested date, unnecessarily adding extra stress before my wedding as there were significant alterations to be had due to the dress being the wrong size which was only ready to be picked up 1 week before my wedding.The consultants and alterations girls were so lovely and so patient and in the end my dress was lovely.Unfortunately it was the management that did not give me a good experience as a whole. The added stress and chaos only weeks before my wedding could 100% have been avoided. The communication, expertise and accountability of the management was clearly lacking; not only towards client, but towards their staff.
Zoe Jackson
1710927833
I cannot recommend the team here enough! The shop is gorgeous and light with so many beautiful dresses to try on and the team went above and beyond to help me find my perfect dress.Amelia was wonderful, listened to what I was looking for and helped me pick a dress that ticked every box and more, whilst also keeping both Mum’s happy - no mean feat!The team were really flexible and welcoming and I can’t wait to visit when I pick up my dress!
suzie n
1710898253
huge shout out to amelia at sposa group for being the mvp of the day - she was so kind, warm and genuine in helping me find THE dress for my big day! answered every possible question i could have with knowledge and enthusiasm i truly had such a great experience here thanks so much again! so many beautiful dresses in various styles, for different budgets and most importantly sizes to suit everyone, and such a beautiful boutique. absolutely would recommend the entire team and the store to anyone looking for their dream dress - the experience here can't be matched anywhere else!
Nicola Clare
1710639090
I did the VIP experience with Sposa, and it was easily the best decision I have made throughout my wedding planningIn particular I want to thank Mariana, Atoussa and Chelsea for making this experience so special for me and my tribe.It was such a magical evening and I appreciate all the care, thought, compassion and understanding they put into helping me find my dress and for all the care, expertise and love they showed me on the journey to making that decisionCould not speak of the boutique highly enough. It is a stunning venue, they put together the most beautiful grazing board and champage for me and the girls, and everyone in attendance said the same thing - that when it's their turn they are so excited to have the same experience with SposaThey were professional, knowledagable, had such a wide variety of dresses and knew which questions to ask to help guide me without presenting anything that wasn't within the budget we discussed.They genuinely cared, and were very in tune with how I felt in each dress I tried; it was the perfect balance of listening to what I wanted, but also giving their own expertise and advise when I got stuck on some detailsCould not recommend this venue, and especially the VIP experience, highly enoughThank you again ladies for such an amazing night and for such a beautiful memory for me, my family, and my friends
Meg Fuller
1710563518
The incredible staff helped me find a dress TWO DAYS out from my wedding I had a disaster with another company and I was able to find the most amazing fitting dress on Tuesday before my wedding on Thursday! The staff threw themselves into helping me find something it was all hands on and no fuss! The women there are truely sensational! Highly recommend going here their variety is sensational!
Bec Adams
1710405910
I had an appointment here last week after a friend had recommended this store. Appointment cost $50 (not uncommon) however it was quite a hot day and we weren’t offered water let alone bubbles (like all other stores offered). Unable to take any photos in dresses but will email you photos from the website, which is pointless as I can’t compare what I look like in a dress to what their 6ft size 6 model looks like in a dress. Didn’t take any of my measurements and told me I would have to come back for a second appointment in order to do so (we still had 30 minutes left of the appointment when we left so weren’t running short on time). The woman helping me, Athena, make me feel quite uncomfortable and was extremely rude. Snapped at me for saying I wanted a white dress because ‘they don’t sell white dresses only ivory’ and snapped at my mother for calling a dress with no lace, beading or embroidery etc ‘plain’. There are so many other better bridal stores in Melbourne, with much nicer dresses and incredible staff, I wouldn’t waste your time here or spend a cent.
Edeline Amelia
1710236940
I purchased my dress at Sposa for my wedding that was a few weeks ago.Jas helped me at the earlier stage to pick out the dress. She was patient and knowledgeable, and would give me suggestions about what looked good on me. This was very helpful as I was dress shopping by myself. Jas was very open with what kind of dress I wanted, I had a couple of a appointments and end up purchasing a semi-custom dress that was a mix of 2 different dresses that I like. Jas was so knowledgeable that she already gave me an idea of how much the dress would cost with alterations - to make sure it was still within my budget.My wedding dress came about 5 months later. I picked it up no issues, and about 6 weeks before my wedding I brought it back in for alterations. The in-house alteration service is super helpful, as they know when your wedding is, they'll help with scheduling everything and making sure it is done on time. They are also very competent.On my fitting appointment, I had Lefy who is such a nice lady. She made sure I liked the alterations that was needed, and spoke to me about the complications around the hem (as there was some lace at the bottom) and more alterations needed on the bust. With everything required she managed to keep everything within my budget.I brought 2 friends to my last fitting appointment, and Lefy was very attentive and accommodating, and did more alterations on my body. Very very happy with how it all fits together at the end. The dress was super flattering on my body!! I could not ask for a better dress.Last but not least, as I've come over so many times, Chelsea always greeted me with a smile, made sure I didn't panic when I once misread my appointment times which I really appreciate. Best place to get your wedding dress, I recommend 100%!
Alanna Clark
1710059381
I got my wedding gown from Sposa last year. They were unmatched in terms of customer service and gown choice. I found my beautiful dress (a dress I didn't know I'd even like but purely tried on for the fabric) and trusted Marianna's guidance on sizing. I couldn't have done better! Being between sizes, it was stressful to pick the smaller option, but Marianna was spot on!! Marianna and the whole team were fantastic. Could not recommend The Sposa Group more!
Sara Webb
1709628248
Fantastic Service and selection of Dresses! Amelia was really helpful, considerate and respectful of budget and wants in a dress. I was so happy to had found the perfect dress during my appointment and thank you to the store for making it a lovely experience!
Michaela Cuschieri
1708838778
I had the most amazing experience at The Sposa Group! They have such an amazing selection of beautiful wedding dresses and accessories.Marianna is wonderful - after a booking error by me, she went above and beyond to help me bring my vision into reality, even helping me customise a gown to make it perfect for me.I left the store feeling like a bride and I can't wait to wear my dress!
Maria Karla Fernandez
1708563066
Getting my gown from Sposa Group was such a delight! They made the entire experience so easy. They have a lot of different styles of gowns to try on and all the gowns were so well made. Jas assisted me the entire time and she is so wonderful! She’s the best hype girl and she made the exprience so memorable for me. Highly highly recommend. :)
N S
1708338690
I absolutely enjoyed my time at the Sposa group. Suellen was so lovely and made the process fun. I also love that the Sposa group had a wide range of designers. Highly recommend them!
Stephanie Prizeman
1708332381
So many dresses to choose from! We had a wonderful experience and I was able to find my dream dress!
Kelsey & Davy Paterson-Ma
1708318632
Had the most amazing experience here. The staff were lovely and accommodating and made me feel so at ease while trying on dresses. Highly recommend to any brides to be!
Louise Robinson
1708316072
I had the most amazing experience buying my wedding dress from Sposa Group in Melbourne, Jas was unbelievably helpful, warm and knowledgeable. Jas made everything easy and took all of the stress out of buying a wedding dress. I would happily recommend Sposa Group to any bride. They had a great selection and so many stunning dresses to choose from. The whole experience has been excellent, easy and transparent. Thank you so much for all your help and helping create such an amazing dress for our wedding day!!!
Diane Antoun
1708249021
An enchanting experience from start to finish! Dress shopping at Sposa was nothing short of magical. The attentive staff guided me with expertise, helping me explore a stunning array of dresses until I found 'the one.' The ambiance was elegant, and the variety of styles catered to every taste. The moment I slipped into my dream dress, I knew it was perfect.Thank you, Jas for making this once-in-a-lifetime moment truly unforgettable and being some comfortable to talk to!
Louise C
1708130990
Brides, do yourself a favour and book an appointment at the Sposa Group Melbourne! The dresses are stunning and the service is second to none. I looked at about five dress boutiques but couldn't go past the quality and beauty of the dresses at Sposa. Mariana, Persia and the team helped me find my wedding dress, they made the experience so comfortable and special. I wasn't pressured to go above my budget or anything like that. and I also had alterations done there. The work was absolutely faultless, the dress fitted me like a glove. Everything was so efficient and timely as well, no stress about getting my dress on time. I received so many compliments on the stunning beading and lace detail at my wedding. Highly recommend!!
Nicole Chapman
1707810092
The Sposa Group was the very first stop on my wedding dress journey. I was helped by Athena who was absolutely wonderful and answered all my questions as well as concerns. They had a beautiful selection of gowns from ball gown to fit & flare. Although I didn’t find my dream dress at their boutique I would highly recommend their services to any bride in Melbourne. Thank you so much for your help.PS Be aware they have a no photography policy when trying on gowns
monique field
1707696243
Although I didn’t find my dress here the services were outstanding!! I felt so comfortable and they had a lot of options.Thankyou to Amelia xx
Amanda Tauro
1707613749
I cannot speak highly enough of my experience with Jas! Her expertise and professionalism was unmatched!! Her energy and honesty made me feel most comfortable during my appointment. I may not have purchased my dress through the Sposa Group, however, Jas played a huge part in helping me find my dream dress!! Thank you Jas for your time and all your help! xx
Samudi Gammampila
1707095221
Aeshah Ibadi
1702978599
My experience at the sposa group especially with Amelia was exceptional she made the process of finding my dream dress memorable and fun, she was very welcoming from the start and very understanding and patient. Thank you so much !
Vita Verga
1702708644
Attended today and was blown away by the service from Mariana! Dresses are amazing, wide variety and quality is top notch! Thank you Mariana! Highly recommend this store for all brides to be!
Jayde Ilbery
1702342850
Jas was very welcoming and professional towards myself and my loved ones. She had an amazingly positive attitude towards my entire experience and made me feel at ease. It can be a very overwhelming day trying to pick the perfect dress for your special day and she did the complete opposite and made it fun and happy. Jas has made it such a beautiful and memorable experience for me and I cannot be happier to have herself and the rest of the sposa group to help me create my dream dress.
fahimeh saleh
1702102626
Aleksandra Bartnicka
1701939634
Highly highly recommend coming here to find your dream dress! Their customer service is above and beyond especially Vesna who was incredible, genuine and so patient while trying on dresses - the best!
Sheree
1701750822
Where do I even begin, Amelia was absolutely amazing!! I had no idea what wedding dress I was looking for and she helped me pick the perfect dress. She explained everything to me and helped me decide what dress suited me the best.I can't thank Amelia enough!! I will be recommending everyone to Sposa Group as they were absolutely amazing.Thanks so much Amelia!! you really helped me pick my dream dress!! xx
Ash
1701143876
I had the most amazing experience finding my dress at the Sposa Group. I honestly cannot speak more highly of Jas and her support throughout the whole process. From the moment we walked in she made our group feel very welcome and comfortable. Jas is a wealth of knowledge and offered advice and guidance on different dresses as well as veils. Not to mention she is an absolute ray of sunshine, which made the experience so positive. I would highly recommend The Sposa Group !
Alexandra Apostolou
1701039037
After mix up in the appointment time , Marianna was more than welcoming and made me feel very comfortable. She was very open too feedback snd just wanted me to be happy. She has been accomodating and has always answered any questions I had. I found my dream dress and I’m so glad I went through this experience with Marianna.
Maudie Skyring
1700555195
I live in the area and have passed this store multiple times, during my bridal dress hunt, I never looked into this place originally due to the dresses in the window not being the style i was going for at all, but then I stumbled upon it online and saw the amazing reviews and decided to give the store a go as I wasn't having much luck elsewhere. And I am so glad I did!!! I had a wonderful experience, I was helped by multiple lovely consultants who together helped me find the shape, fabric and cut off my dream dress. I was blown away by the kindness and creativity and all for such an affordable price. I loved the bottom of one dress and the top of another and since they were the same designer they said they can custom make it for me! I'm getting a custom dress for such a great price and at a store I can't wait to go back too for my fittings!
Shandi
1700191195
I could not recommend the Sposa group enough!I went in knowing the style and look of my dream dress and Amelia was so attentive and didn't make me feel bad for wanting a dress with no lace or embellishments. She listened to everything that I was saying that I either liked or disliked about the dresses I tried on. She took in all the information she had gathered about my style and recommended some dresses that I would have never chosen for myself that ended up being my dress!I did go to other stores after Sposa as I felt I should shop around as Sposa was the first boutique I had gone to. Big mistake!After being stood up by one store, then going to another where the guy "looking after" me gave me such a bad attitude after not liking the dresses he put me in (that were disgusting and covered in makeup stains, and the stitching was stretched) and other stores that just had bad vibes, I knew I needed to go back to Sposa and say "yes" to my dress.The environment is clean and beautiful, the dresses are clean, the staff are amazing and so so soooo helpful.I wouldn't bother going to any other place.
Jessica Pol
1700084197
We did the private experience with champagne and the platters. Honestly beyond happy with the service and the food and bubbles were amazing! We had such a wonderful time and enjoyed having the beautiful space to ourselves. More importantly I felt so comfortable and reassured for the whole experience, the knowledge the team have and the time and care they take to understand you and your day but to also find and ‘fit’ the dress they truly go above and beyond to help you visualise every detail. You won’t get service like this anywhere else, it was truly appreciated from a nervous and unsure bride to be. I’ll forever be thankful for this experience. Cannot recommend highly enough. Thanks again to the team can’t wait to pick up my dress!!!
melrine pereira
1700006558
After going to multiple bridal Boutiques I have to say my mum sister and I left the Sposa Group boutique raving about the customer service here. I had Vesna as my consultant and she was the most patient and helpful consultant. She did not pressure me into any hasty decisions and made me feel in complete control of the whole process of choosing and buying my wedding gown
Matilda Schembri
1699877172
Staff were lovely
Caitlin Woodham
1699190611
My experience at The Sposa group was wonderful and I couldn't thank Marianna enough for all her help. She was amazing and patient in helping me find my dress and I am so grateful. I would 100% recommend to anyone looking for their gown.
Holly East
1698987418
The whole process with Sposa was absolutely seamless from trying-on, to alterations, to pick-up. None of the other bridal shop experiences I had when choosing my dress could even come close to comparing to the experience I had at this store. The moment I walked in the positive energy was infectious; I can absolutely tell just how much all of the beautiful ladies I dealt with genuinely love what they do. The range of amazing dresses, especially the ballgowns, was like nothing I’d ever seen. Thank-you to the whole team for making me feel beautiful, and for making the whole 12 month process so exciting and stress-free. I can’t tell you how thrilled I am to have chosen Sposa to play such an important role in our day!
Angela Katopodis
1697712208
Jay Graham
1696652284
By far the best bridal shop!! All staff were incredibly welcoming and such lovely people! I had Marianna as my consultant and she made the entire experience seamless and super fun! She absolutely knows everything she is talking about and made every decision I made super easy. I never second guessed myself and she gave some awesome tips! So so so happy! Would highly recommend :)
Linda Baydoun
1695798628
I had the most incredible experience working with Amelia at The Sposa Group for my wedding dress shopping! She was an absolute joy to work with - easygoing, kind, and incredibly helpful. She made the whole process so much more enjoyable and stress-free. Her expertise and attention to detail were outstanding. I couldn't have asked for a better consultant. Thank you, for making this experience truly unforgettable! Highly recommend!!!
Kim
1694431137
I recently had the absolute pleasure of visiting The Sposa Group, and I can't express how thrilled I am with my experience there. This boutique truly deserves every single one of these five stars!What truly sets The Sposa Group apart is their exceptional customer service. Suellen was patient, attentive, and incredibly knowledgeable. She made me feel like I was her top priority throughout the entire process. Her expert advice and guidance were invaluable in helping me make my decision.I'm so grateful to The Sposa Group for helping me find the wedding dress of my dreams. I can't wait to walk down the aisle in it! If you're a bride-to-be looking for a memorable and stress-free bridal gown shopping experience, look no further than The Sposa Group. They've earned my trust and my highest recommendation. Thank you for everything!
Carol Tau
1694244227
Amelia helped me find the perfect dress after her endless patience and amazing advice and service both times I was at sposa. I came in not knowing what I loved to finding myself using what I learnt from Amelia at other stores which I would've have if I didn't have the experience here! The range is also amazing from ball gowns to a line dresses to curvy and fit and flare or mermaids styles. Definitely check out this store!
Justine Girgis
1693822534
I had such a wonderful experience with Amelia, I could not recommend Amelia and the team at The Sposa Group more highly. She was very warm and welcoming and kind in every interaction and made me and my girls feel comfortable and confident throughout the whole process.
shanellegilmore
1693299258
Had a wonderful experience shopping for my dress at this gorgeous boutique. Amelia was very professional, and went above and beyond to help me find my dream dress!
Gulsbabe X
1692859312
Stell Sideras
1692710159
The most amazing customer service from the ladies (Vesna and Marianna)! highly recommend
Sarah Cardiff
1692574698
Where do I begin? Marianna is an absolute angel who brought my wedding dress dreams to life. ❤️ I could not be happier with the service that I received from the Sposa Group and the dress itself was absolutely perfect and the quality is second to none. I originally flew to Melbourne from Brisbane (where I live) to go wedding dress shopping with my mum. I had a store and dress in mind when traveling to Melbourne. I then stumbled across the Sposa Group on my last day in Melbourne and was greeted by the wonderful Marianna and Chelsea. I am the most indecisive person ever but Marianna was so patient and kind with me. She actually spent time with me (unlike other stores where you’re rushed out the door). She really got to know me and the style of dress I was after. After leaving the store I could not stop thinking about a particular dress that I had tried on. I decided to fly back again and Marianna spent more time with me, allowing me to fully customise a Demetrios wedding gown. I was sold! Since the initial appointment Marianna has spent countless hours with me either over the phone or in person or at alterations. She even came in on her day off! Btw the alterations team at Sposa were also amazing and worked tirelessly to ensure my gown fitted like a glove. In my time shopping for wedding dresses and also for friends wedding dresses, I’ve gone to 40+ bridal stores and there is no store like the Sposa Group. They just go above and beyond. Thank you again from the bottom of my heart Marianna, you and your team made my wedding dress experience so special. I’ll never forget it ❤️❤️❤️❤️
