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EXCHANGE & REFUND Please note we do not offer any refund on sample sale purchases made online or in store. Our sample gowns have been heavily reduced to make up for any wear and tear. Please choose carefully ordering your sample sale item as you cannot return it for an exchange or a refund.
We are recommending all our wedding gowns to have professionally dry-cleaned. The dry-cleaning instructions are included in each gown. Store your gown in the garment bag provided in a dry, cool place, away from direct sunlight.
Store your accessories in tissue and packaging provided in a dry, cool place, away from direct sunlight.
All sizes displayed are standard USA sizes. We have provided a sizing chart, which you can follow to find your perfect fit.
Please follow the measurement guidelines from the chart on how to correctly take your measurements.
Hem length from hollow to hem is 152.40cm / 60 inches. Please keep this in mind based on your height and the height of your wedding shoes.
Please carefully check the colour availability for this particular sample in the drop down box, as it might be different to the colour displayed on the image.
All items purchased online can be delivered internationally and within Australia. The item will be shipped within 2-3 working days from the receipt of the payment.Orders are not shipped on weekends or public holidays. Once your shipment has been processed you will be provided with a tracking number so that you can follow your gowns journey to you. The goods are your responsibility from the time we deliver them to the address you gave us.
Deliveries within Australia: Australia Post and TNT Courier are used to ship the items withing Australia with expected delivery times from 2 to 7 business days.
International deliveries: DHL courier is used for all international Deliveries with expected delivery times of 5-15 business days from the dispatch time. Import duties and taxes for your country are not included in the item price. Payment of these duties and taxes is your responsibility and itis necessary to proceed with importation of your items. We will add a commercial invoice to your shipment to make this process easier for your local customs.