the ladies here were really amazing in helping me find my dream dress, everyone was so lovely and made me feel comfortable
Amira amira
1736490475
My experience was amazing at this place, very helpful and a beautiful costumer experience. I would like to thank Frankie for helping me choose my dress and being an amazing help throughout this whole process.
Nastaran Mohebbi
1735862558
The Sposa Group comprises of an amazing team, they are very helpful, understanding and they truly want the best for their clients. Their honesty, kindness and professionalism is unmatched and I would recommend everyone to go here for their wedding dresses.The entire team is lovely but the people who helped me in particular was Frankie and Chelsea, and I couldn’t thank them enough for everything they did for us!
Courtney Gal
1734912983
Frankie and the team at The Sposa Group were sensational, from my first interactions over the phone right up to my first and second appointments, I was supported and helped through every detail of trying and buying my wedding dress! Even throughout my appointment with Frankie, the kindness from staff walking around was impeccable and made my guests and myself feel so welcomed, do not miss this store in your wedding dress shopping!
Regina B26
1734832737
I had the absolute pleasure of working with Frankie at Sposa Group Bridal, and I cannot recommend her enough! From the moment I walked in, Frankie’s warm energy and genuine passion for her work made the entire experience unforgettable.She took the time to understand my personal style and preferences, curated the appointment to suit my vision perfectly despite having limited time as I was running late. Frankie’s extensive knowledge and expertise shone through as she guided me not only in selecting dresses but also provided thoughtful advice about various aspects of weddings. Her insights were invaluable and made me feel supported every step of the way.What stood out the most was her authentic approach. At no point did it feel like she was trying to push a sale; instead, she genuinely cared about helping me find the dress that felt right for me. It’s clear that Frankie loves what she does, and her enthusiasm and dedication translated into an incredible level of service.Despite having had a full day of bookings, Frankie delivered her best and made me feel like a priority. Her attention to detail, patience, and positivity created such a comfortable and enjoyable atmosphere.Thank you, Frankie, for going above and beyond to make this an extraordinary experience. Your passion, professionalism, and kindness made all the difference, and I am so grateful to have had your guidance on this sentimental time.
Emily Drury
1734163346
Absolutely incredible experience at The Sposa Group in Hawthorn and especially Marianna! From the moment I walked in, I felt so welcomed and cared for. Marianna was nothing short of amazing. Her warmth, expertise, and genuine passion for helping brides shone through every step of the process.Marianna made me feel confident, beautiful, and relaxed—her attention to detail and eye for what works is unmatched. The entire experience felt so special, and the boutique itself is stunning with a beautiful range of dresses to suit every bride. I couldn't be happier with my choice.The Sposa Group offers the incredible flexibility to customise each dress to perfectly suit your vision—whether it's fabric changes, colour adjustments, or even creating a unique design by mixing and matching elements from different dresses. With Marianna's expert guidance on alterations, it completely elevated an already breath taking gown.If you're looking for a dream bridal experience, I cannot recommend The Sposa Group Hawthorn and Marianna enough. Five stars truly doesn't feel like enough for the incredible service and care I received! I am endlessly grateful to Marianna for her expertise and support throughout this special journey.
Latesha Attard
1733355709
From the moment I walked in to this day, Vesna has been AMAZING I have no words for her love and kindness, it has been a privilege to share this journey with Vesna and have her by my side every step of the way. I can not express more gratitude to the ladies at the Spousa Group!
Sally phillips
1733197817
Highly enjoyable experience with The Sposa Group! I required an elegant yet simple dress quickly and they were so accommodating providing me with many options within the short time frame required. I was measured up the next day! Jas took the time to listen and really understand what I felt comfortable in and the look I was going for. I tried on many styles and found the perfect option for the big day! Thank you ladies!
Natasha Darbisi
1733099752
A HUGE thankyou to the staff at the Sposa group yesterday!! I had the amazing Jas as my consultant, she was absolutely undeniably incredible. Her professionalism and ability to choose what looked amazing on me is an experience I will never forget. I came in thinking I would choose one specific type of style, I walked away with the most incredible dress. So thankyou Jas for making me feel heard, comfortable and most importantly emotional. My family thank you aswell 🤍
Kotoko Furusawa
1731640808
Amazing experience with Frankie and all the other staff members! Frankie was the best stylist, she knew all body shapes and what suit and what not in individual shapes. Really flexible with any requests, and I’m so happy they made my dreams come true and got my dream dress for the most special day of my life.
Glenda Recopuerto
1731106476
I went in yesterday and was greeted by the lovely Athena. She was very attentive and helpful. The selection available was fantastic and I was able try on the different styles. I knew as soon as I tried on my dress that it was the one. The entire experience was seamless and fun. Exactly how I wanted it to be.
Jo Allen
1727249218
Thank you so much to Marianna from the Melbourne boutique. I had the most beautiful and kind experience with her and it was just a pleasure. She really made me feel comfortable and I am so excited to see the end result.
Melissa Yerondais
1727044064
Myself, my future daughter in law and her family had an amazing experience with the equally amazing Vesna who made not only the bride to be feel fabulous but made us all feel inclusive. I would highly recommend and thank Vesna for the truly beautiful experience. Narelle Harvey
alanah sbisa
1726718312
We did the vip experience last night and I could not be happier with my experience. Vesna is an incredible consultant and not only made me feel comfortable but she made me feel beautiful as well.Never once was I rushed or pushed in a direction. I was able to really take my time and try everythingVesna also is a magician and making and putting together a look and I was able to customise my dress to my dreamsI couldn’t be happier and will cherish this experience forever thankyou
Nicole I
1726650136
I cannot thank the Sposa Group enough for the beautiful experience they gave me and my bridesmaids. The attention to detail and customer service is one of a kind!I had my dress journey with Vesna and it was a beautiful experience, Vesna’s knowledge and welcoming spirit is something I will forever be grateful for, I’m so excited to have picked the dress of my dreams with the Sposa Group!!
April Raftery
1725727391
My experience with everyone at Sposa was incredible. Corra helped me find the perfect dress and veil. She listened to what I liked and didn't like and gave me some amazing dresses to choose from. The alteration appointments went really smoothly and they did an amazing job. I felt so beautiful on my wedding day thanks to everyone at Sposa.
Jessiei
1725165290
Excellent service. Jaz was so good at knowing which dresses would suit me best while also allowing space for me to choose authentically which dress felt right. Loved my dress! Great alterations. The Sposa Group as a team helped me find a dress and got it altered with 4 weeks of my wedding. Amazing.
Bianca Fiasco
1724910548
I couldn't have wished for more a wonderful experience !! It was my first time wedding dress shopping and I had no idea what I was doing but Amelia was so helpful and immediately calmed my nerves. I found my dress and I couldn't be happier :)
Sam
1723544746
I had my consultation with Athena, who was amazing. She made me feel comfortable, took the time to understand what I was looking for, and ultimately made my appointment so much more enjoyable. I was very lucky (after being to four other stores) to find my absolute dream dress with Athena's help. It is a moment I'll always treasure! Highly recommend the Sposa Group. Such beautiful dresses!
Rani
1723456421
Although I didn’t end up proceeding with a dress from Sposa group, the customer service was one to remember. The best support and guidance I have received in my journey to find a dress.Amelia was incredibly supportive throughout the entire process, offering guidance and making me feel at ease. Her attention to detail and genuine care truly made a difference. I couldn’t be happier with the service. Highly recommend this shop for anyone looking for a personal and supportive bridal experience!
Nikita Thomas
1723444218
Athena was a lovely consultant and helped make the process smooth and light hearted! Would recommend
Leonie May
1723280211
Such a wonderful experience. Service was over and above expectations. Marianna was just lovely and so helpful. Found the dress!
Madeleine Kerr
1722660438
Amelia was absolutely fantastic and really listened to what I was after and tailored my try-on experience to what I was looking for. I didn’t feel pressured or uneasy at all throughout the appointment and I ended up saying yes to the dress! I’m so happy with my experience and would 100% recommend Sposa Group to anyone!
Gracie Robinson
1722324493
I got my dream dress at Sposa Group. I had the lovely Vesna as my consultant and she made the experience so amazing and special for me!! She was very knowledgeable - she also went above and beyond to change the design of the original dress to make it my dream dress! The other ladies in the showroom were so welcoming and lovely!!
Ashelee Wong
1719972966
I had an amazing experience finding the perfect gown for me and our big day. I'm indecisive as best so I knew finding 'the dress' would be hard but Amelia and Corra were able to help me find the dress that best suited me though gentle guidance and advice, even offering and suggesting small changes that make a big difference! They were kind, respectful and honest throughout the whole process and made me feel comfortable through the whole process. Jing in alternations had such attention to detail (that I didn’t even notice) and wouldn’t let me leave without it being perfect. I wore my dress from beginning to end and wish I could wear it all over again!
Tanisha Spiteri
1719895439
I had such an amazing experience at The Sposa Group on the weekend! Jas was an AMAZING assistant and helped me find the perfect dress!!
Breeana opie
1718516519
Bought my dress here today Marianna you are a gem! you worked amazingly for myself & assisted with everything I needed to help make a dress work for me, I’m so happy I left with a dress on my first day!I love my vail it’s stunning with all the little extra accessories to go with the dressThanks so much for such an awesome experience!
Hana
1716634360
The Sposa Group was the second bridal store I went to in the hope of finding my dream wedding dress. I had a very bad experience at the first store, where I felt rushed & forced to try on dresses I did not really like, thought the quality & storage of the dresses was poor, & I would have to outsource a seamstress for alterations.At this store, I was lucky enough to have Vesna, who was so patient, informative & helpful, & I felt like she genuinely cared. She let me walk around the whole store and take my time picking out dresses I wanted to try on. I asked so many questions & she did not look bothered at all. The first dress I tried on ended up being ‘the one’, & I am absolutely in love with it! I spoke to Vesna about one minor change I wanted to make, & she was able to make the perfect temporary adjustments so I could visualise it on the spot.This beautiful experience I had is all thanks to Vesna. My wedding is only 4 months away but they are making it happen for me & I could not be happier. Thank you so much Vesna & the team at The Sposa Group, this was the perfect wedding dress search experience!!!
Sian Higgins
1716466645
Absolutely stunning bridal store with the best customer service you could ask for. I genuinely could not be happier with my dress and the kindness I was shown by staff ❤️
Hayley Antolos
1716083187
Couldn't have wished for a better experience. Huge range of quality, beautiful dresses in every style - so I could really get a sense of what suited me best. Marianna was warm, genuine and made me feel completely at ease - we all loved her! Highly recommend Sposa Group xx
Mario Cardamone
1715642377
Jas, you were absolutely amazing! Your expert knowledge in all things bridal was very impressive. As soon as I walked in yesterday, you were welcoming and understood exactly what I was after in choosing my dream dress. Your patience and care was of the highest standard and it made me feel at ease knowing that I was in good hands. Thank you for making my experience at Sposa Group a happy and memorable one! I love my wedding dress and cant wait to visit your store again in September for my fitting!Warmest Regards,Sally
Sarah Louise Foon (Foony)
1715567950
I had an AMAZING experience to find my dream wedding dress. Jas was so professional and fun! I couldn’t have asked for a better experience. I highly recommend- Thankyou xx
Nicole Stewart
1715300868
I bought my wedding dress at Sposa Group Melbourne yesterday! I was so blown away and delighted by my stylist, Marianna's support. I really thought I was going along for a reconnaissance mission, my wedding is still 18 months away so I never expected to find my dress so soon, or so easily.Right from the pre - appointment questionnaire their whole process was very thorough. They had a huge range of dresses, Marianna listened closely to what I wanted and paid attention to my feedback on each of the dresses I tried on. She was able to make suggestions as a result that were so helpful and made me see possibilities and options that I hadn't considered! My Mum and bridesmaid who came with me were included in the process and they both had a great time, too.In the end, I've bought a custom dress because I loved the top half of one and the bottom half of another, which is something their designer allows for - and it was still within my budget! I'm excited to wear something that's one of a kind, and I'm even more excited about my wedding now that I've found my dress!I'd highly recommend The Sposa Group and Marianna to any brides. :-)
Balveen Hullon
1715160752
I never imagined I could end up in my dream dress, in my size. But Sposa has a massive selection for any shape and size. They made me feel so beautiful and they really delivered. Thank you team!
Shyann Kumar
1714372783
Thank you to The Sposa Group for making me feel like a princess on my wedding day.The whole process from my first visit to the store, which was also my first visit to any bridal store, to the alterations process was such an easy and wonderful experience.I'm very grateful to Suellen in particular who, because of her patient and attentiveness, helped me find the most perfect dress and accessories. However, the entire team, from customer service to alterations, are dedicated to providing the best possible shopping experience to their customers.It is honestly no wonder that they are rated one of the top bridal gown boutiques in Victoria!
Laura Madonna Murray
1713947495
I enjoyed a VIP experience on a Wednesday evening and it was unforgettable. This special appointment was worth every dollar and has left me with a memory for a lifetime. Special shoutout to Marianne who made me feel so comfortable and pins those dresses in ways I could have never conceived. THANK YOU!
Tonner Tiling
1713832859
I had an excellent experience with The Sposa Group Melbourne. I'd been to 4 dress appointments prior to this and hadn't found my dream dress. Marianna really helped me to narrow down what I wanted, and in the end she was the one who picked out my dress for me to try on. She has a very good eye because we all instantly loved it, and I made a deposit that same appointment. She never tried to upsell us, rather we all felt her genuine desire to help. In fact, the dress she picked out was one of the cheapest I had tried on.Throughout my appointment I felt totally at ease and comfortable. Marianna and the rest of the Sposa Group staff were super friendly, and I never felt judged or out of place.At the end of the appointment, once I'd purchased my dress, they took a photo of my family/friend and I in front of their decorative feature wall, so we can keep the memory of the day I found my dress. It was just another little detail that made the day that much more special, and I'm very grateful to have those photos.
Sarah Meldrum
1713701707
Unbelievable !! Firstly we had the amazing Jas, she was extremely attentive, knowledgable, caring, comfortable to speak to and asked questions along the way to ensure I found "the" dress. If you want that classic bridal experience that you see in the movies and "say yes to the dress Atlanta" this is the place for you! The range is amazing, there are so many different styles, designs and brands. Not once did I feel rushed or pushed into making a decision. Even though we had Jas as our person stylist all the other woman we interacted with were extremely polite, lovely and approachable.I attended another boutique that was very small, barely had a range and felt like I was on display to the other brides and the public (in the window), my experience at the Sposa Group was the opposite. It was private as the dressing rooms are towards the back, there are boards in the window as backdrops for the mannequins so you can't see in and there are racks upon racks of beautiful dresses!This is a must if you are searching for your wedding dress! You will not be disappointed !! And yes, I found my dress here!
Liana Giacon
1713340750
The best experience I had shopping wedding dresses! I was assisted by Jas and Marianna- both were extremely professional, warm and knew their stock inside and out (including possible customisation). I loved that they provided recommendations and were able to read me very well and provide clarity during what can be a confusing process. They helped me build my dream dress! The shop is also so lovely, clean and light filled with so much choice (including affordability) without being too overwhelming.(Only negative I’d say is I don’t love that Saturday appointments are more expensive as it’s a little unfair to people who work full time)
Mary Ensabella
1713077640
I had a great experience finding my wedding dress, thanks Marianna!
Elizabeth Phua
1710932297
Management made mistakes, blamed me for it, and subsequently... I had to pay for their mistake, both in my time and cost!....I was in between dress sizes and I was paying extra for a corset/lace up back. Management insisted I get a dress a size up, even through I mentioned that the smaller size would more appropriate due to the corset. Once I received the dress, it didn't fit me as expected (in fact was hanging off me). Although I trust management's recommendations, I was made to feel blamed for this incident and management failed to take any accountability for their role in the decision making. I was left to pay extra alterations costs due to their recommendation to get the bigger size, on top of the cost I initially paid for the lace up back.Additionally, I didn't received a follow up to book my alterations appointment, which I was told they were going to contact me to organise. When I did called to book the appointment, management proceeded to place the blame on me that I hadn't already booked this appointment and didn't take accountability for the delay and their mistake. As a result, my alterations appointment was 4 weeks after their suggested date, unnecessarily adding extra stress before my wedding as there were significant alterations to be had due to the dress being the wrong size which was only ready to be picked up 1 week before my wedding.The consultants and alterations girls were so lovely and so patient and in the end my dress was lovely.Unfortunately it was the management that did not give me a good experience as a whole. The added stress and chaos only weeks before my wedding could 100% have been avoided. The communication, expertise and accountability of the management was clearly lacking; not only towards client, but towards their staff.
Zoe Jackson
1710927833
I cannot recommend the team here enough! The shop is gorgeous and light with so many beautiful dresses to try on and the team went above and beyond to help me find my perfect dress.Amelia was wonderful, listened to what I was looking for and helped me pick a dress that ticked every box and more, whilst also keeping both Mum’s happy - no mean feat!The team were really flexible and welcoming and I can’t wait to visit when I pick up my dress!
suzie n
1710898253
huge shout out to amelia at sposa group for being the mvp of the day - she was so kind, warm and genuine in helping me find THE dress for my big day! answered every possible question i could have with knowledge and enthusiasm i truly had such a great experience here thanks so much again! so many beautiful dresses in various styles, for different budgets and most importantly sizes to suit everyone, and such a beautiful boutique. absolutely would recommend the entire team and the store to anyone looking for their dream dress - the experience here can't be matched anywhere else!
Nicola Clare
1710639090
I did the VIP experience with Sposa, and it was easily the best decision I have made throughout my wedding planningIn particular I want to thank Mariana, Atoussa and Chelsea for making this experience so special for me and my tribe.It was such a magical evening and I appreciate all the care, thought, compassion and understanding they put into helping me find my dress and for all the care, expertise and love they showed me on the journey to making that decisionCould not speak of the boutique highly enough. It is a stunning venue, they put together the most beautiful grazing board and champage for me and the girls, and everyone in attendance said the same thing - that when it's their turn they are so excited to have the same experience with SposaThey were professional, knowledagable, had such a wide variety of dresses and knew which questions to ask to help guide me without presenting anything that wasn't within the budget we discussed.They genuinely cared, and were very in tune with how I felt in each dress I tried; it was the perfect balance of listening to what I wanted, but also giving their own expertise and advise when I got stuck on some detailsCould not recommend this venue, and especially the VIP experience, highly enoughThank you again ladies for such an amazing night and for such a beautiful memory for me, my family, and my friends
Meg Cattanach
1710563518
The incredible staff helped me find a dress TWO DAYS out from my wedding I had a disaster with another company and I was able to find the most amazing fitting dress on Tuesday before my wedding on Thursday! The staff threw themselves into helping me find something it was all hands on and no fuss! The women there are truely sensational! Highly recommend going here their variety is sensational!
Bec Adams
1710405910
I had an appointment here last week after a friend had recommended this store. Appointment cost $50 (not uncommon) however it was quite a hot day and we weren’t offered water let alone bubbles (like all other stores offered). Unable to take any photos in dresses but will email you photos from the website, which is pointless as I can’t compare what I look like in a dress to what their 6ft size 6 model looks like in a dress. Didn’t take any of my measurements and told me I would have to come back for a second appointment in order to do so (we still had 30 minutes left of the appointment when we left so weren’t running short on time). The woman helping me, Athena, make me feel quite uncomfortable and was extremely rude. Snapped at me for saying I wanted a white dress because ‘they don’t sell white dresses only ivory’ and snapped at my mother for calling a dress with no lace, beading or embroidery etc ‘plain’. There are so many other better bridal stores in Melbourne, with much nicer dresses and incredible staff, I wouldn’t waste your time here or spend a cent.
Edeline Amelia Turner
1710236940
I purchased my dress at Sposa for my wedding that was a few weeks ago.Jas helped me at the earlier stage to pick out the dress. She was patient and knowledgeable, and would give me suggestions about what looked good on me. This was very helpful as I was dress shopping by myself. Jas was very open with what kind of dress I wanted, I had a couple of a appointments and end up purchasing a semi-custom dress that was a mix of 2 different dresses that I like. Jas was so knowledgeable that she already gave me an idea of how much the dress would cost with alterations - to make sure it was still within my budget.My wedding dress came about 5 months later. I picked it up no issues, and about 6 weeks before my wedding I brought it back in for alterations. The in-house alteration service is super helpful, as they know when your wedding is, they'll help with scheduling everything and making sure it is done on time. They are also very competent.On my fitting appointment, I had Lefy who is such a nice lady. She made sure I liked the alterations that was needed, and spoke to me about the complications around the hem (as there was some lace at the bottom) and more alterations needed on the bust. With everything required she managed to keep everything within my budget.I brought 2 friends to my last fitting appointment, and Lefy was very attentive and accommodating, and did more alterations on my body. Very very happy with how it all fits together at the end. The dress was super flattering on my body!! I could not ask for a better dress.Last but not least, as I've come over so many times, Chelsea always greeted me with a smile, made sure I didn't panic when I once misread my appointment times which I really appreciate. Best place to get your wedding dress, I recommend 100%!
Alanna Clark
1710059381
I got my wedding gown from Sposa last year. They were unmatched in terms of customer service and gown choice. I found my beautiful dress (a dress I didn't know I'd even like but purely tried on for the fabric) and trusted Marianna's guidance on sizing. I couldn't have done better! Being between sizes, it was stressful to pick the smaller option, but Marianna was spot on!! Marianna and the whole team were fantastic. Could not recommend The Sposa Group more!
Sara Webb
1709628248
Fantastic Service and selection of Dresses! Amelia was really helpful, considerate and respectful of budget and wants in a dress. I was so happy to had found the perfect dress during my appointment and thank you to the store for making it a lovely experience!
Michaela Cuschieri
1708838778
I had the most amazing experience at The Sposa Group! They have such an amazing selection of beautiful wedding dresses and accessories.Marianna is wonderful - after a booking error by me, she went above and beyond to help me bring my vision into reality, even helping me customise a gown to make it perfect for me.I left the store feeling like a bride and I can't wait to wear my dress!
