Terms and Conditions

Conditions of Sale

  1. All goods remain the property of The Sposa Group until full payment is received.
  2. SAMPLE & SALE gowns are sold as seen. SAMPLE & SALE gowns are classed as secondhand gowns, they are not new and have been used. They have been tried on in the boutique and/ or been on photo shoots and/ or used at events. All sales are final.
  3. Items are sold as “SALE” items are sold subject to the defects (if any) appearing at the time of sale and no refund or exchange will be made for any garment arising as a result of those defects. All alterations and dry cleaning costs are not included on sale/ sample gowns.
  4. Any monies paid and due under this purchase are not refundable in the event of cancellation by the customer and will be retained by The Sposa Group to offset the costs and losses arising as a result of cancellation. The Sposa Group does not give any refunds, exchanges or credit notes for any reason including change of mind, cancellation of the wedding or postponement of the wedding. Any costs incurred from action instigated to recover outstanding monies will be charged to the customer.
  5. Receipt of payment or signature signifies your acceptance of the above terms and conditions.
  6. FORCE MAJEURE – The Sposa Group will not be liable or deemed to be in breach of contract by any reason of delay in performance or failure to perform it’s obligations in relations to goods, if the delay or failure was due to any cause beyond The Sposa Group’s control. Including without prejudice to the to the generality of the foregoing: Difficulties in obtaining raw materials, labour, fuel, act of God, war or threat of war, breakdown in machinery, strikes, lockouts, other industrial action or trade disputes weather involving The Sposa Group’s employees or a third party.
  7. The conditions above do not affect your statutory or common law rights as a consumer.

A full list of the conditions of order will be made available at the time of purchase.

If you have any questions contact melbourne@thesposagroup.com.au

Privacy Policy

The Sposa Group respects your privacy and the following discloses our privacy policy.

Personal Information – This information is what you provide us of yourself via our booking form to make an appointment or newsletter sign-up to receive updates. This information is used to personally identify you and service your requests better. If you contact us via email, we will reply to your query and not use or divulge your information for any other purposes.

Our website uses cookies to track the pages you visited.

Our website contains links to other sites. The Sposa Group is not responsible for the privacy practices or the content of such websites.

If you have any questions contact melbourne@thesposagroup.com.au

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